Accolades Awards produce and market awards, recognition gifts and promotional products. Customers of Accolades Awards include sporting clubs, small and large businesses, community organisations and government. The product range includes plaques, trophies, perpetual award programs, corporate gifts, name badges, keyrings, t-shirts and coffee mugs. The complete production process is completed in-house by the franchisee, allowing for total quality control. An initial marketing and business launch program is provided, together with a protected territory and comprehensive Operations Manuals. Complete fitout of retail premises is also included. Ongoing support is given to all franchisees through a monthly newsletter, site visits, meetings, annual conference and support hotline.